Returns Exchanges

Your satisfaction is very important to us. We will replace any item that may have been damaged during shipping. You can exchange the item for the same product you purchased within 7 days of delivery. We will not exchange items that have been used. Please contact our team for additional assistance. We are unable to offer returns/exchanges for any other reasons. We do not offer refunds. You will be responsible for all shipping charges.

If your items were purchased at an authorized retailer, please contact that retailer directly to arrange for a return.

Contact us –  hello@gaellecosmetics.com.